Who we are

A team that treats data as infrastructure

Belgrade-based, globally minded. We started in data confidentiality for clinical research and have grown into a BPO and consulting partner for organisations that run on structured data.

Our story

Built on precision.
Driven by data.

Artifactory started with a single conviction: that data quality is not a downstream concern — it is the foundation. From our Belgrade base we support organizations worldwide in making their data infrastructure reliable, governed, and ready for whatever comes next.

What began as clinical-trial data operations has matured into a broader practice. We now run BPO engagements, enterprise content management pipelines, and senior-level consulting on how teams are structured to scale. The mission has not changed — only the surface area.

Our north star: make the world safer and more efficient in maintaining data confidentiality.

Heritage tagline: "We do IT together"

Belgrade HQ · Global operations

Data confidentiality at every layer

BPO · Data-ops · Consulting

75+

Specialists

10+

Years operating

2M+

Records / day

99.7%

QA accuracy

What drives us

Five principles, one team

The values below are not aspirational copy — they are operating norms. We hire for them, measure against them, and call them out when they show up.

Initiative

We do not wait for instruction. When a gap exists, we surface it and propose a solution — then act.

Responsibility

Every teammate owns their output end-to-end. Accountability is not a formality here; it is embedded in how we work.

Professionalism

High standards in everything we deliver — measured, reviewed, and never shipped half-done.

Attention to detail

Precision is not a nice-to-have in data operations. It is the entire product.

Collegiality

Tight collaboration across diverse backgrounds — every team plays a role in every win.

How we work

Principles we actually follow

Three principles that shape every engagement — from a one-week annotation sprint to a multi-year BPO partnership.

Scope before we start

Every engagement begins with a clear brief: scope, volume, quality bar, and escalation path. No surprises mid-run. We write it down and we hold to it.

Process over heroics

Repeatable workflows beat one-off brilliance every time. We document every process, version it, and hand it off in a state where anyone on the team can run it without the originator.