.jpg)
Back Office
We handle the administrative heavy lifting that distracts from your core objectives. From documentation to data verification, we ensure your internal processes run smoothly and stay organized, so you don't have to.
View detailsBPO · Data Operations · Consulting
Engineering Precision.
Human Connection.
Artifactory is a Belgrade-based software development partner specializing in high-integrity, web-based platforms for clinical trial management. We combine technical rigor with a dedicated, personable approach to ensure your projects are secure, efficient, and delivered to the highest standards.
Belgrade-built, globally trusted — we do IT together.
What we do
Five operations practices, one standard of output
Every engagement runs the same way: we take what's raw and high-volume, put it through a defined process, and return it standardized and verified. Pick the practice that fits your bottleneck.
Customer Service Outsourcing
We treat your customer interactions as a strategic data point. By integrating directly into your support workflow, we resolve inquiries quickly, maintain consistent quality, and keep your customer satisfaction metrics on a positive trend.
View detailsEnterprise Content Management
Data is only useful when it's accessible. We structure, categorize, and maintain your information assets, turning chaotic content into a reliable, searchable library that supports your business goals.
View detailsData Annotation Services
Superior AI models start with precise data. We provide expert, human-in-the-loop labeling services that turn complex, unstructured raw data into clean, ready-to-use inputs for your machine learning projects.
View detailsContent Moderation & Operational Review
Maintain your brand's reputation and platform safety with our objective review protocols. We apply your specific guidelines to user-generated content, ensuring a safe, compliant, and positive environment for your users.
View detailsConsulting · Not outsourcing
Organizational Design & Culture Scaling
A senior advisory practice for leaders restructuring how their teams operate. We map the org you have, design the one your strategy needs, and build the culture to hold it together as you scale.
- Operating-model and team-topology design
- Leadership alignment and decision rights
- Culture frameworks that survive headcount growth
Leadership
The people accountable for your output
Senior operators who've built and run data teams at scale. No account-manager middle layer — you work with decision-makers.
Nenad Birovljev
CEO
Marijana Simonović
Chief of Staff
Nenad Munišić
Business Development
Đorđe Pekmezović
Chief Operating Officer
Let's talk
Hand us the volume. Keep the headspace.
Book a 30-minute consultation. We'll map your bottleneck, show you the workflow we'd run, and give you a fixed-scope proposal — no obligation.
Book a consultation